FAQs
Frequently Asked Questions (FAQs)
Welcome to the HiRepro FAQ page! Below are answers to some of the most commonly asked questions. If you can't find the information you're looking for, please don't hesitate to reach out to us directly.
1. How can I contact HiRepro?
You can reach us via email at concat@HiRepro.com or by phone at +44 7388 304743. Our customer service team is available to assist you during our business hours.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We utilize Shopify Payments as our payment gateway and Stripe to securely process all transactions in our store.
3. What are your shipping times?
We typically process and fulfill orders within 1-2 business days. Once shipped, delivery usually takes 2-4 business days. Please note that shipping times may vary based on your location and any unforeseen circumstances.
4. Do you offer international shipping?
At this time, we only offer shipping within united kingdom. We apologize for any inconvenience this may cause.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a full refund or exchange. Please note that the item must be unused and in its original packaging to be eligible for a return.
6. How can I cancel or modify my order?
If you need to cancel or modify your order, please contact us within 3 days of placing your order. We begin processing orders promptly to ensure quick delivery, but we will do our best to accommodate your request.
7. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
8. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. During the checkout process, you will have the option to add gift wrapping to your order.
9. How can I stay updated on promotions and new product?
Be sure to sign up for our newsletter to receive updates on promotions, new product, and exclusive offers. You can also follow us on social media for the latest news and announcements.
If you have any other questions or concerns, please feel free to reach out to us. We're here to help!
Contact Information:
Adress: 18 Kingsley Rd, Derby DE22 2JJ, United Kingdom
Email: concat@HiRepro.com
Phone: +44 7388 304743
Welcome to the HiRepro FAQ page! Below are answers to some of the most commonly asked questions. If you can't find the information you're looking for, please don't hesitate to reach out to us directly.
1. How can I contact HiRepro?
You can reach us via email at concat@HiRepro.com or by phone at +44 7388 304743. Our customer service team is available to assist you during our business hours.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We utilize Shopify Payments as our payment gateway and Stripe to securely process all transactions in our store.
3. What are your shipping times?
We typically process and fulfill orders within 1-2 business days. Once shipped, delivery usually takes 2-4 business days. Please note that shipping times may vary based on your location and any unforeseen circumstances.
4. Do you offer international shipping?
At this time, we only offer shipping within united kingdom. We apologize for any inconvenience this may cause.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a full refund or exchange. Please note that the item must be unused and in its original packaging to be eligible for a return.
6. How can I cancel or modify my order?
If you need to cancel or modify your order, please contact us within 3 days of placing your order. We begin processing orders promptly to ensure quick delivery, but we will do our best to accommodate your request.
7. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
8. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. During the checkout process, you will have the option to add gift wrapping to your order.
9. How can I stay updated on promotions and new product?
Be sure to sign up for our newsletter to receive updates on promotions, new product, and exclusive offers. You can also follow us on social media for the latest news and announcements.
If you have any other questions or concerns, please feel free to reach out to us. We're here to help!
Contact Information:
Adress: 18 Kingsley Rd, Derby DE22 2JJ, United Kingdom
Email: concat@HiRepro.com
Phone: +44 7388 304743